
Improving the Patient Experience by Increasing Patient Engagement
“You want to think about the patient and patient preferences in combination with sets of best practices.”
— Lea Chatham

Proper Credentialing = Better Revenue Flow & Liability Protection
“If you’re not credentialed and contracted and you’re seeing patients, you’re at risk for no payment for those services, or it becoming the patient’s responsibility”
— Terri Lynn Davis

Physician Owners and Practice Administrators; A Strategic Partnership
“We need a quote from the guest here.”
— Suzette Benedick, MBA, CHC, CMM

Expert Knowledge and Credentialing Matter!
“We need a quote from the guest here.”
— Coley Bennett, CMM, CHA

Tips to Improve Medical Office Management in 2020
“We need a quote from the guest here.”
— Brandy Ziesemer, RHIA, CCS

Establishing Short & Longterm Goals for a Successful Medical Practice
“We need a quote from the guest here.”
— Kathryn Eiler, CMM, HITCM-PP