With diverse patient populations, service providers must be adequately prepared to meet all patients’ needs. Research has shown that a positive workplace climate fosters a culture of engagement and inclusion that markedly improves productivity. Training, a fundamental component of any cultural competence initiative, allows organizations to inform and educate administrators, staff, and community partners about diversity. Engaging training can increase awareness, expand knowledge, and lead to improved skills that directly impact the quality of services and improve communication with peers. Learn how to make an effective training program that directly ties in with your organization’s mission and objectives.

CEU Approved: 2.0 CMM

* This is an in-person event - Location - Lake Buena Vista, Florida

Event Host - AAMA