Navigating challenging interactions with physicians often involves a balance between respecting their expertise, understanding their mindset, treating them as humans and asserting your role as the manager responsible for smooth operation of the practice. By focusing on effective communication, collaboration, and the use of data and evidence, you can work toward resolving conflicts while maintaining harmonious working relationships with physicians.
During this one-hour session, we will explore the significance of respectful and effective communication strategies with physicians, knowing each personality is unique. In a physician office setting, there are nuances to working with physicians different from other leaders or team members. Utilizing active listening, clarification and empathy while approaching conversations as collaborative are keys to strengthening your relationship with physicians.
Key Takeaways:
Understanding a provider’s mindset
Respectful disagreements with providers
Viewing a provider as a valued colleague, not a God
Confidence building for successful interactions
Setting expectations/goals for providers
Join this interactive webinar and learn new approaches and tools to support impactful communication with your providers!
Reserve your spot now and embark on a journey to become a more versatile and impactful communicator.
Speaker bio:
Lauren Coates is a healthcare strategist with 20 years of expertise building relationships with hospital executives, physicians, nurse leaders and practice managers. She’s a people connector and a national speaker with a passion for improving communication in the healthcare setting.
CEU Approved: 1.0 CMM
Hosted by Communication TwentyFourSeven
FREE