Join us for a comprehensive webinar tailored to enhance your ability to provide and receive feedback effectively within the healthcare realm. In the dynamic and crucial landscape of healthcare administration, fostering a culture of open communication and constructive feedback is paramount for ensuring continuous improvement and delivering exceptional patient care.
This interactive session will delve into the intricacies of providing and receiving feedback with finesse, emphasizing its significance in promoting a supportive work environment and driving professional growth. Learn practical strategies to foster a feedback culture that empowers both administrators and healthcare professionals to excel in their roles and collectively elevate the standard of patient care.
Key Takeaways:
1. Hone the skill of delivering constructive feedback that promotes growth and development among healthcare staff, while ensuring a compassionate and patient-centric approach.
2. Cultivate active listening techniques to receive feedback gracefully, fostering an atmosphere of mutual respect and collaboration within the healthcare administration team.
3. Explore effective strategies for delivering feedback that motivates healthcare administrators to strive for excellence, fostering a culture of continuous improvement and quality patient service.
4. Develop resilience in handling and responding to challenging feedback, transforming it into an opportunity for personal and professional development and advancing healthcare service standards.
5. Implement best practices for fostering a collaborative and empathetic work environment, where effective feedback channels contribute to improved patient care, operational efficiency, and staff well-being.
Join us for this essential webinar, and equip yourself with the tools and insights necessary to excel in giving and receiving feedback, fostering a culture of continual improvement and excellence within the healthcare administration setting.
Reserve your spot now!
Speaker bio:
Jennifer Arvin Furlong is a communication and media specialist who has kept one foot on the professional side of the industry for three decades and the other foot on the academic side teaching communication and public speaking for almost two of those decades. She is an author, speaker, media literacy advocate, and Marine Corps veteran. Nowadays she stays busy as the Communications Director for Ad Fontes Media, as Board President for Media Literacy Now, as a speaker coach for TEDxSavannah, and as the host of the Communication TwentyFourSeven podcast, “where we communicate about how we communicate.”
CEU Approved: 1.0 CMM
Hosted by Communication TwentyFourSeven
FREE