National Advisory Board | NAB


orig-200127.jpg

Crystal D. Steele, CMM, HITCM-PP

Office Manager

I began my healthcare career in college as an E.M.T.  After attending San Diego State University, I moved to Long Island, NY, where I worked as the Operations Manager for a Wall Street Securities firm. I took an eight-year break from my career to devote to my family. In 2000, I went back to work in the medical field as an Office Manager in an OB/GYN practice. After 12 years, my children and I moved to Winter Garden, Florida. 

I am currently the Office Manager for Integrated Women’s Health, Lori K. Lambert, MD, in Orlando, FL and have been here for the past nine years. I love working in Women’s Health. I joined PAHCOM in 2012 and became a Certified Medical Manager (CMM) in March of 2012. I have three wonderful adult children, and I’m recently married to my best friend.

Integrated Women's Health-LKL MD LLC, Orlando, FL 


orig-180145.jpg

Kim Krause, CMM

Practice Administrator

Hello fellow PAHCOM members! I am Kim Krause, CMM and fortunate to be serving again as a member of your National Advisory Board. I began my career in healthcare 33 years ago as a part time receptionist and biller while in high school. Since that time, I have worked as a medical assistant, X-ray technician and just about every other position in the office setting. I had managed a solo internal medicine practice for14 years until early 2016 when I decided I needed a new challenge. I moved down the coast of California a few hundred miles to manage a very busy physician cardiology practice. Just recently I have transitioned to a new specialty, Gastroenterology. I am sure I will learn many new things this year. 

I joined PAHCOM and attended my first conference in 2004. PAHCOM has been an invaluable resource for me for the past 17 years and I am excited for what 2021 has in store for us. You can count on PAHCOM to continue sharing knowledge and be a leader in our industry. Please reach out to any member of the NAB we are here to assist you.

inSite Digestive Health Care, Santa Barbara, CA


Email all NAB members at once NAB@PAHCOM.com

Back to Basics

A series from your PAHCOM National Advisory Board


Screen Shot 2020-06-14 at 10.07.03 AM.png

Part I - Emergency Preparedness

May/June 2020


nab.JPG

Part II -

OSHA and HIPAA

July/August 2020


b2b.JPG

Part III - Telehealth and Patient Engagement

September/October 2020


backtobasics.JPG

Part IV - Problem Resolution

November/December 2020


nab.JPG

Part V - Auditing for Success

January/February 2021


Part VI - Clean Claims

May/June


Part VII - So Hard to Say Goodbye

July/August